Apple posted Q4 results that were roughly in line with expectations: revenues of $89.49 billion met consensus estimates, while EPS of $1.46 beat estimates by about 5.0%. iPhone revenues accelerated sequentially to reach a September quarter record, while Services revenue also rose to a new record, reaccelerating to the high-teens after four quarters of single-digit YoY growth.
Installed devices reached a new all-time high across all geographies and products. CEO Tim Cook said Apple has its “strongest lineup of products ever heading into the holiday season, including the iPhone 15 lineup and our first carbon neutral Apple Watch models.” Supply constraints and reports of weak demand for the iPhone 15 may overshadow the strength of that lineup, but Apple is expecting iPhone sales to rise in the December quarter, while other product revenue will weigh on revenue that is forecast to be similar to last year’s numbers.
Q4 Revenue and EPS:
- Q4 revenue of $89.49 billion marginally beat expectations of $89.28 billion, representing a YoY decline of (0.7%).
- iPhone revenue of $43.81 billion met expectations, growing by +2.8% YoY and +10.4% QoQ.
- Services revenue of $22.31 billion grew by +16.3% YoY.
- GAAP EPS of $1.46, up 13.2% YoY, driven by an improvement in net margin and a (2.8%) reduction in share count.
Margins:
- Gross margin was 45.2%, 20 bp above management’s guidance of 44% to 45%. Gross margin improved 65 bp QoQ.
- Operating margin was 30.1%, an improvement of ~200 bp QoQ and ~250 bp YoY. The improvement was aided by growth in gross margin and operating expenses of $13.46 billion coming in slightly below guidance of $13.5 billion to $13.7 billion.
- Net margin was 25.6%, an improvement of ~135 bp QoQ and ~265 bp YoY. Net margin improved to the highest level since fiscal Q2 2022.
FY23 Key Metrics:
- Revenue declined (2.8%) YoY to $383.3 billion.
- EPS of $6.13 improved +0.3% YoY.
- Gross margin of 44.1% improved ~80 bp YoY from 43.3%.
- Operating margin of 29.8% declined ~50 bp YoY from 30.3%.
- iPhone revenue of $200.6 billion, representing a (2.4%) YoY decline from $205.5 billion.
- Services revenue of $85.2 billion, representing a +9.1% increase from $78.1 billion.
Cash and Debt:
Apple had $162.1 billion in cash, equivalents and marketable securities at the end of the fiscal year, with total debt of $105.1 billion. Net cash on hand was $57.0 billion.
Operating cash flow for the full year was $110.5 billion, a YoY decline of (9.5%) from $122.2 billion.
Other Key Metrics:
Q4 saw Apple record a record September quarter for iPhone sales, while iPad and Mac sales declined as Apple lapped a tough comp where it fulfilled significant pent-up demand in the year-ago quarter following factory shutdowns. Mac sales missed estimates by nearly $1 billion, declining (33.8%) YoY to $7.61 billion. Cook said the Mac should have a “significantly better quarter” in the upcoming December quarter, helped by holiday sales and the newly released M3-powered Macs.
However, both Mac and iPad revenues increased about +11.3% sequentially: Mac revenues rose from $6.84 billion to that $7.61 billion figure, while iPad revenues rose from $5.79 billion to $6.44 billion. Wearables, Home & Accessories revenues increased more than $1 billion sequentially to $9.32 billion.
For FY23, product revenue declined (5.7%) YoY to $298.1 billion from $316.2 billion in the previous fiscal year, dragged lower by a ~($10.8) billion decline in Mac revenues, with some softness in iPhone and Wearables, Home & Accessories.
Services Shine Once More
Services stole the show in Q4 after posting four consecutive quarters with YoY growth rates between 5% to 9%, with revenues rising +16.3% YoY and +5.2% QoQ to $22.31 billion. This came in nearly 4.5% above analysts' expectations for $21.35 billion.
Reaching a new all-time high in its installed device base signals further growth lies ahead for Services, especially with the recent price hikes that Apple put into effect for News+, Arcade, and its One bundles. Combined, the price hikes could entail an additional ~$5 billion in annual revenue with just a 15% attach rate to Apple’s more than 1 billion paid subscriptions.

It’s well known that Apple has one of the most loyal customer bases in the world for its products; however, it’s also fair to say that Apple also holds one of the most loyal paying subscriber bases in the world. Paid subscribers have risen at more than 27% annually from 240 million at the start of FY18 to more than 1 billion at the end of FY23. As installed devices continue to grow, paying subscribers should continue to grow hand in hand, providing a strong growth lever for Services.
Services is also seeing its contribution to Apple’s bottom line surge because of that strong growth in paying subscribers. Services contributed $0.39 to each $1 of gross profit Apple generated in Q4; in FY23, Services contributed nearly $0.36 per $1, up +8.8% from the $0.33 per $1 it added in FY22.

Another way to put that: Services contributed almost 40% of gross profit in Q4 and nearly 36% in the full year, despite only contributing ~25% of revenue in Q4 and 22.2% in the full year. That outsized influence down the line is already evident – gross margins continue to expand, rising above 45% in Q4, helping drive +8.3% YoY growth in operating income. As Services begins to approach and surpass 30% of total revenue, that contribution should continue to rise, potentially towards the 50% range.
However, one risk to watch is Alphabet’s antitrust trial, as it could have direct implications for Apple in the event of a negative ruling. Alphabet’s multi-billion dollar payments to Apple for Google to be the primary search engine on Safari across Apple’s devices is at the center of the trial, and that payment is rumored to be ~$19 billion this year. Should the scale of those payments constitute monopolization of the search market, Apple could be set to lose on a lucrative Services revenue stream.
iPhone 15 Demand Under the Microscope
Apple’s new iPhone will be under the microscope, following Apple’s weaker December quarter revenue guide, uncertainties about supply, and lingering questions about China risks.
Speaking with CNBC prior to earnings, Cook said the iPhone 15’s Pro and Pro Max models were still constrained due to elevated demand — the iPhone 15 was estimated to have received 10% to 12% more pre-orders than the iPhone 14.
However, analysts remain cautious about the supply and demand environment: BofA said in mid-October that iPhone 15 availability was improving, UBS said that contracting wait times suggested demand for the new phone looked weak, while Morgan Stanley echoed UBS’ fears, pointing to moderating delivery lead times in late October as another sign of demand weakness.
Counterpoint Research data painted a split picture for early iPhone 15 demand: the research firm said that China sales were down (4.5%) YoY relative to the iPhone 14, while US sales were showing double-digit increases.
Estimates for the December quarter were projecting +4.9% YoY growth to $122.90 billion in revenue, but Apple signaled that the one-week-shorter quarter would see similar revenues, at the $117 billion range. Apple signaled that the extra week last year “added approximately 7 percentage points to the quarter's total revenue,” so it is understandable why Apple would forecast flatter sales YoY in a 13-week quarter this year compared to the 14-week quarter last year. Management did signal that they “expect iPhone revenue to grow year-over-year on an absolute basis.”
Normalization of supply constraints to meet demand and see iPhone sales grow to more than $66 billion would be a positive, although risks remain in China, primarily from high demand for Huawei’s new Mate 60 Pro. China’s sales will be scrutinized, given that the Mate 60 Pro was estimated to have sold 1.6 million units in its first six weeks, and 400,000 units in the two weeks following the iPhone 15 launch in the country.
Revenues had declined (2.5%) YoY and (4.3%) QoQ in the Greater China region in Q4, while December quarter sales last fiscal year also failed to impress, showing a (7.3%) YoY decline. As Apple’s third largest market, generating annual revenues around $70 billion or more, another weak holiday quarter would raise concerns that Huawei could overtake Apple in terms of market share, as it is quickly encroaching on Apple based on recent data from Canalys and Counterpoint Research.
Earnings Call:
Apple’s earnings call reflected the strength of Services, while talking up the growth opportunities in emerging markets and signaling more gross margin expansion.
Apple “achieved all-time revenue records across App Store, advertising, AppleCare, iCloud, payment services, and video, as well as the September quarter revenue record in Apple Music.” CFO Luca Maestri said Apple saw “growth coming from all categories and every geographic segment,” while its “installed base of over 2 billion active devices continues to grow at a nice pace and establishes a solid foundation for the future expansion of the ecosystem.”
In addition, “transacting accounts and paid accounts grew double-digits year-over-year, each reaching a new all-time high. Also our paid subscriptions showed strong growth. We have well over 1 billion paid subscriptions across the services on our platform, nearly double the number we had only three years ago.” That suggests Apple has more than 1.1 billion paid subscriptions, or a ratio of about 1 paid subscription per every 2 active devices.
The main takeaway from management’s commentary is that Services has many levers to drive growth, from the recent price hikes to constant increases in paid subscriptions driving record revenue across multiple offerings. At just over $85 billion in TTM revenue, the segment is poised to capture that $100 billion run rate sooner, potentially as soon as two to four quarters.
Apple guided gross margins to be “between 45% and 46%” from the coming quarter, versus the 45.2% just reported and a ~200 to 300 bp improvement YoY. Services will have a marginal impact on that expansion, but management pointed to “improved costs and improved mix” on the product side as a driver, while FX will continue to have an adverse impact on margins. Increasing gross margin from the low 43% range in FY22 to the 45% to 46% range in FY24 is no small feat at Apple’s scale.
Management added that they were “particularly pleased with our performance in emerging markets with revenue reaching an all-time record in fiscal 2023 and double-digit growth in constant currency.” Apple “achieved an all-time revenue record in India, as well as September quarter records in several countries, including Brazil, Canada, France, Indonesia, Mexico, the Philippines, Saudi Arabia, Turkey, the UAE, Vietnam and more.” iPhone sales also reached “quarterly records in many markets, including China mainland, Latin America, the Middle-East, South Asia and an all-time record in India.”
Conclusion:
Apple’s fiscal Q4 fell relatively in line with expectations, but Services shine as it surged back to double-digit revenue growth. iPhone revenues reached a September quarter record, but a weaker-than-expected December quarter guide and hints of demand weakness raise concerns about a return to growth in the upcoming fiscal Q1. Apple is showing a tremendous ability to expand gross margin at scale, which will ultimately be aided by Services in the long-run, which has multiple levers for continual growth in the double-digit range.
Damien Robbins, Equity Analyst at the I/O Fund, contributed to this article.
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