Category: Cloud Software

Slack IPO: Pros and Cons

Posted on by io-fund

June 20th is the official date of the Slack IPO, although the technical term is not an IPO but rather a DPO for Direct Public Offering. Of the cloud software companies to go public over the last few years, Slack may be Silicon Valley’s pet favorite. You can think of Slack as a cloud-based messaging and delivery hub for teams as email is ineffective for frequent communication and projects. The product is simply amazing in terms of productivity and team work flow. From a customer perspective, the cost of the paid product is offset by the time employees save by eliminating collaboration friction such as long email threads and lost files. With that said, there will be plenty of product bias on this stock from Slack power users.

Prior to the Slack IPO (or DPO to be exact), I had cautioned that cloud software is pricey right now and is breaking records from the dot-com era on price-to-sales ratios. Cloud software has carried the Nasdaq rally from December lows with some cloud software stocks seeing 100% returns compared to 13% on average from mega-cap FANG stocks over the last six months.

IPOs in the cloud software category have been especially rewarding over the last two years with PagerDuty, Okta, Twilio, Zoom and a few others trading at triple percentages from their IPO price. By simply breathing the same air as the cloud software vertical, Slack is likely to see a healthy bump when the company officially begins to trade. Notably, Class B shares are trading privately between $21 and $31.50 over the past four months with a volume weighted average of $26.38, which represents a 142% increase in value from the last private valuation of $7 billion in August of 2018.

Keep in mind, we saw the fragile ground cloud software companies are on with Zuora, which reported disappointing earnings resulting in an overnight loss of 30% in value with stock price dropping from $20 to $14 on May 31st.

Setting aside my affection for Slack (I’m logged in on two separate accounts as I write this), there are a couple of issues that require more visibility. One paramount issue is that direct listings are risky as there is no lock-up period and this didn’t go well for Spotify. The financials also reveal paid users are decreasing even though paid accounts over $100,000 are increasing. Ideally, these two metrics would both be in an uptrend. Net dollar retention rate is strong with Slack, although it has the benefit of being a fairly young company with the product having launched in 2014, and this puts the retention rate in Slack’s favor compared to prior IPOs in the same category.

You can read my analysis on Spotify here – which also had a direct listing.

1. Slack IPO Pro: The Product is Awesome

First and foremost, Slack is an exceptional product in a high-growth category and has a loyal user base. Slack currently holds the title of fastest-growing SaaS startup in history. Enough said.

2. Slack IPO Con: Direct Listing

Slack is not looking to raise money, and has chosen a direct listing as opposed to a traditional initial public offering. This means insiders will initially sell their stock and there will be no lock-up period. Eliminating the lock-up period creates even more risk than usual compared to traditional IPOs that have six-month lock-up periods.

There is quite a bit of information about Slack’s direct listing available, as well as Spotify’s direct listing, and therefore, I will not go into an exhaustive analysis of the pros and cons (there are primarily cons for public market investors). You can read my analysis on Spotify stock here when I said the stock was too high at $185 and is now priced at $127.

The issue with a direct listing for Slack is that the company should be raising money with the level of competition the company is currently facing from Microsoft globally (Microsoft is technically in the lead, according to Gartner and a few other sources). In addition, Slack has partnered with other collaborative cloud software products, such as Atlassian and Oracle, but both of these companies are much larger than Slack and are able to copy what Slack offers.

Slack has 10 million customers which is not much considering Microsoft is already in the lead and some startups may nip on their heels such as Asana. In addition, we see in the financials that Slack’s cost of user acquisition with around 50-60% of revenue spent on sales and marketing over the last two years. If this number is not improving, then Slack should be raising money to expand its reach.

3. Slack IPO Con: Net Losses Not Improving

Slack’s prospectus reports “good enough” financials that will satisfy most growth investors. Revenue grew from about $105 million in 2017 to $220 million in 2018 to $400 million in 2019 representing growth of 110% and 82% respectively. International represents one-third of the revenue. The net losses were relatively flat, ranging between $138 million to $146 million for all three years, although Slack’s prospectus states the “net losses have been decreasing as a percentage of revenue over time as revenue growth has outpaced the growth in operating expenses.” This is true, but the decrease in operating expenses is due to cutting back on R&D as a percentage of revenue rather than sales and marketing. Relative to revenue growth, we see that the cost of acquisition remained the same with sales and marketing at about 64% of revenue in 2018 and 58% of revenue in 2019. As pointed out above, Slack should be spending on R&D to remain competitive in the cloud collaboration space.

On June 3rd, Slack released an updated prospectus that does not show any improvement in the net losses although the revenue grew to $134M in the most recent quarter compared to $80M in the year-ago quarter. In fact, the net losses of $38M in the most recent quarter are higher than the year-ago quarter of $26M.

Notably, according to the updated Prospectus, Slack shows growth in customers over $100,000, yet shows a decline across all paid user growth from 9,000 in the year-ago quarter compared to 7,000 in the current quarter. In other words, there is a divergence as overall paid users are declining while customer accounts over $100K is growing with the current quarter growing 24% compared the year-ago quarter. More quarterly earnings will be needed to determine which direction this will ultimately go.

4. Slack IPO Pro: Net Dollar Retention Rate

Slack provided limited key metrics in the S-1 filing although the company did provide net dollar retention rate. Net dollar retention rate depicts what percent of revenue from current customers is retained from the prior year, after accounting for upgrades, downgrades and churn. The formula for net dollar retention is:

Beginning of period revenue + upgrades – downgrades + churn = y with y / beginning of period revenue

If net dollar retention is above 100%, then the growth from the existing customer base offsets the losses. If the number is below 100% then downgrades and churn exceed growth.

Slack’s Net Retention Rate at 143% is very good and outperforms most cloud software IPOs that provided this number in the past. As mentioned in the introduction of this analysis, Slack has power users and a loyal brand following, which is reflected in the retention rate.

One thing to note about the retention rate is that Slack officially launched in 2014, and has a shorter history than other companies on this list with many having launched ten years prior to IPO. Typically, the longer the time period, the lower the net retention rate due to customer stabilization.

Conclusion: Slack will likely make a good trade due to brand appeal, traction and the current strength of cloud software in the market. The company knows how to make the financials look good by reducing R&D and maintaining similar levels of user acquisition as the year prior. For a long-term trade, I’d wait to see if the net losses improve and if Slack can prove that a direct listing was the best thing for the longevity of the company rather than in the best interest of the insiders. For Spotify, a direct listing did not fare well for early investors (including George Soros). With that said, Slack has stronger fundamentals than Spotify and is likely to be a very hot IPO. Follow me for updates, as the total addressable market for cloud collaboration is at $24 billion and with one or two strong quarterly earnings reports, Slack could transition from a solid short-term trade into a solid long-term holding.

Zoom May Be the Best Silicon Valley IPO of the Year

Posted on by io-fund

This post originally appeared on FATrader.com on April 16th, 2019. Beth later appeared on Yahoo Finance discussing this analysis. This post originally appeared on FATrader.com on April 16th, 2019. Beth later appeared on Yahoo Finance discussing this analysis. appeared on Yahoo Finance discussing this analysis. 

This may be hard to believe, but on Thursday, Silicon Valley will have a company go public that is already profitable. If you’ve used Cisco’s Webex for meetings, then you’ll understand Zoom. The company provides web conferencing that is simple for users to join and has a lot of features to assist in virtual meetings.

Zoom has a “bottoms-up” viral customer base, which means junior employees evangelize the service at the company. These are often some of the most loyal customers. For instance, 55% of $100,000 or higher revenue customers were started with a single employee’s free trial.

Financials

Zoom’s financials outperform successful software-as-a-service companies on the public markets today, such as Workday and Okta. Here’s a snapshot of the S-1 Filing showing $60M in revenue in 2017, $151M in revenue in 2018 and $330M in revenue in 2019. The company has been posting 100%+ revenue growth for three years with gross profit margins in the high 70% to low 80% range compared to more mature SaaS companies currently on the public market posting increasing net losses (Okta and Workday).

In the year ending January 31st, 2019, Zoom became profitable with $7.58 million in net income or 3 cents EPS. The year prior, Zoom posted a net loss of $4.8 million. Compare this to Okta’s net loss of $125M on similar revenue this past year or Workday’s net losses of $418M on approx. $2.8B revenue.

Zoom’s IPO price continues to change daily. The shares are now being priced 8 percent higher than previously estimated last week with a valuation around $9 billion. This is up 9x from the company’s most recent private funding round, which was priced at a $1 billion valuation. SalesForce Ventures has agreed to buy $100 million Class A stock at the IPO.

Zoom has disrupted Cisco’s WebEx, which is clunky and more intensive software for video conferencing. Some Wall Street analysts have speculated Cisco and Microsoft are a threat to Zoom, although the opposite is true.

Zoom’s CEO Eric Yuan, owns 19 percent of the stake in the company, and was a former engineer at WebEx before it was acquired by Cisco. On a similar note, I would not be surprised if SalesForce acquired Zoom given its large stake and the loyal customers Zoom could bring to a predominant SaaS platform. Yuan has adamantly stated he would not sell a company after his experience with the WebEx acquisition, although this may be too idealistic for a standalone conferencing product. Long story short, it is likely Zoom will agree to an acquisition in the future.

SaaS Metrics

There is a breakdown of Zoom by venture capitalist Alex Clayton of Spark Capital. It bears mentioning that many of the software-as-a-service VCs support one another in public offerings and Clayton is a little too enthusiastic about Zoom. However, Clayton does a good job of visualizing the data. I’ll summarize some of what he says here and point out a few things you should consider when looking at the data that comes from the VC side.Spark Capital. It bears mentioning that many of the software-as-a-service VCs support one another in public offerings and Clayton is a little too enthusiastic about Zoom. However, Clayton does a good job of visualizing the data. I’ll summarize some of what he says here and point out a few things you should consider when looking at the data that comes from the VC side.

Software-as-a-service (SaaS) has unique key metrics that venture capitalists look for when privately funding a SaaS startup. Subscription revenue run-rate is one metric used, although it can be overly simplistic.

Annual Revenue Run Rate = Monthly Revenue * 12 months

ARR does not account for churn or growth. Zoom’s ARR likely looks better than the more mature companies on the public markets (which are contrasted below) because Zoom is a smaller company and has gone through periods of hyper growth. For this chart to be completely accurate, you would have to compare growth from the same year of a company’s inception as Zoom is going public early compared to the other companies in this chart, and therefore, demonstrates hyper growth compared to a more mature company that files to go public.

Private investors typically calculate the monthly recurring revenue, which calculates the amount of revenue you have in the beginning of the month plus the revenue you gain during the month minus downgrades or customer churn.

Zoom has an advantage over many other public SaaS companies by posting positive net income. Many of the SaaS companies on the market today trading at 30x price to sales are not profitable. Okta, especially, may appear overvalued after Zoom’s IPO as the company posts similar annual income but with staggering net losses. Zoom is not in the same category as Okta, as Zoom is web conferencing and Okta is identity management. However, they share the same SaaS subscription-based business model and more financial clarity for investors in this business model will likely shift perception of how a SaaS company should perform on the public markets. Basically, Zoom’s financials are a safer bet.

Takeaway

Zoom is likely to be a popular IPO due to being a profitable SaaS company. With many companies like Okta, WorkDay, and Twilio trading at 15-30 Price to Sales ratios, and many not profitable, you can image the excitement that will follow Zoom. I am going to allocate a small percentage to Zoom’s IPO, provided it remains at a $9 billion valuation. I am considering a short on Okta as of Zooms’ S-1 Filing as the stock has climbed 80% from December lows.

As many FATrader analysts have pointed out, IPOs are risky.

I am a tech analyst, not a financial advisor.

Pure Play Tech Stocks to Benefit from IaaS Growth

Posted on by io-fund

This is the second article in a 2-part series. The first article “Best Bet for Growth Stocks in 2019? Secular IaaS.” can be accessed here.This is the second article in a 2-part series. The first article “Best Bet for Growth Stocks in 2019? Secular IaaS.” can be accessed here.here.

One reason for Microsoft’s success with growth rates of 76% in the last two quarters is the company’s hybrid approach. This approach helps customers keep their most sensitive data on their own servers while sending workloads that have advantages as  cloud apps, such as real-time data analytics, to Azure. This, in turn, has caused Amazon to chase Microsoft with recent efforts to improve its hybrid solutions.

The Department of Defense is a perfect example of an entity that would want to keep its most secure data with on-premise servers while leveraging the cloud for artificial intelligence and machine learning. Fortune 500 companies with substantial IP are another example of who would require on-premise security.

Understanding hybrid is key because it gives transparency into how companies with big budgets think and how they evaluate the cloud. Security is clearly a concern as on-premise servers continue to be in demand as a counterpart to the public and private cloud. Therefore, small to mid-cap companies which help to make the cloud more secure have room for near-term growth.

Additionally, the strengths and benefits of the public and private cloud include mining data more efficiently and improving accuracy and also productivity. Therefore, any small to mid-cap companies that assist with data insights or improved work flows will have room for near-term growth. For example, SalesForce is a major growth story that came from improving both the accuracy of sales targets and productivity of sales teams.

Below are a few of the more popular stocks in the cloud space. Although it is my belief some of these are overbought, and will have to prove themselves if we do go through a bear market, it most certainly doesn’t hurt to have them on the radar and to look for the right entry point.

  • Okta and Zscaler are both in cloud cybersecurity. Okta is in the identity and access management market which secures access to APIs, provides single sign-on, and prevents data breaches by protecting identity credentials through multi-factor authorization.

Zscaler is a “zero trust security architecture” that verifies identification and access. Currently, most companies use a virtual private network (VPN) as a security architecture and Zscaler improves on this by leveraging the cloud rather than physical or virtual appliances.

 Risks: One of the greatest risks to these companies is the ongoing competition in cybersecurity. Cybersecurity, in general, is a hard space to create a competitive moat.  In Okta’s case, the tech giants can duplicate the majority of these services. An acquisition, especially talent based, would be a good outcome for Okta. In Zscaler’s case, a competitor could come in and create a pricing war. I also noticed recently that insiders of Zscaler have been selling their stock – one at $2.1 million in stock and another at $4.5 million. 

  • Twilio is a common household name in the San Francisco and Silicon Valley area due to a well-run developer evangelism team. This company was heavily promoted at every developer conference over the last 10 years and you can bet that most of its revenue comes from a very loyal fan base. Twilio’s cloud products are voice-based and SMS/text messaging based, as well as other communication functions through APIs. The translation here is that you can essentially make phone calls and send text messages in the cloud, for instance, like when you call or text through Lyft’s ride share app. Developer-led technologies with strong adoption and loyalty are hard for competitors to shake. In fact, it’s one of the primary key metrics I look for when making tech stock buys.

Risk: There could be a point where artificial intelligence begins to eat into Twilio’s market share. Any manual requests by users or communication done through texting, for instance, will be replaced with highly accurate voice commands. We will speak what we want rather than type what we want. Google, Amazon and Apple are quickly building this out, and the accuracy will be nearly perfect. You can read more on my analysis about the rise of AI assistants here. Twilio has clearly had amazing returns of 335%, so if you got in early, you’re high-flying right now. 

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  • Slack is also a common household name in the San Francisco and Silicon Valley area, and the 8 million subscriber base in 2018 includes 50% global teams in Europe and Asia. Slack is a collaboration hub for work that lets you communicate across multiple team members without having to create long and confusing email threads. There are many productivity features such as sharing files, making calls in-app, and having separate work spaces and threads. Programmers were especially fond of Slack in the beginning and now it’s caught fire across all departments. In fact, I’m currently logged into Slack as I type this communicating with my team.

Risk: Slack filed for an IPO this week, actually. The company is choosing to do a direct listing which introduces risk as the founders and VCs don’t have to wait to cash out of the shares they sell. For obvious reasons, it’s better to have the founding team be in the same sink-or-swim boat as its stock investors (if you don’t believe your company will have returns over the next 6 months, why should I?). Direct listings for buzzy tech IPOs are relatively new, and I’m still a bit weary of them. That point aside, Slack does have serious potential for growth.

  • Veeva is disrupting the pharmaceutical and life sciences industries by assisting with sales and operations while meeting health industry regulations. Veeva has a history of being an outlier with no competition to speak of, and is one of the rare companies that was already profitable when it made its public offering in 2013. Today, Veeva is close to securing the fifth spot for a cloud software company to reach $1 billion in revenue. If Veeva does hit TAM, an exit strategy could be a solid acquisition for deep pocketed Walgreens, CVS or Amazon who has big ambitions to get into pharmaceuticals.

Risk: The major risk to Veeva is the current valuation and total addressable market as they are targeting a specific industry. With a PE ratio hovering around 100 and price to sales of 19, this stock is priced to perfection. Quite a few tech stocks that came of age during the bull streak (for Veeva this was 2013) may have an awakening ahead of them. If there is a good entry point, Veeva’s revenue growth will continue with analysts projecting revenue to “reach just over $2 billion by fiscal 2024.” As an individual investor, I have to make sure the first $1 billion in revenue is priced right with a fair valuation or the second billion in revenue (projected to be five years from now) won’t matter for my returns. 

  • Workday is a cloud platform that increases productivity across HR and finance. This is done through machine learning, analytics and real-time reporting through a cloud platform. Products include financial management and human capital management. Workday is a large cap company and is ranked as the 27th largest internet company by revenue and is one of the first five cloud software companies to achieve $1 billion in revenue.

Risks: Similar to Veeva, Workday came of age during a raging bull market in 2012 and its valuations reflect this. It saw an 83% increase the day of its public filing and went on a tear in 2017/2018. The 52-week low is $107 and its current price is $186. With a price to sales ratio of 15, and no P/E ratio to speak of, I think we will see a better entry point than where it currently stands.

Cybersecurity in Connected Vehicles Becomes Safety Feature for New Cars

Posted on by io-fund

New car firms such as Tesla are promoting increasingly high-tech features that require a connection to the internet, which has propelled cybersecurity in connected vehicles forward as a major safety feature. Last year, Chinese security researchers from Keen Security Lab successfully managed to hack a Tesla Model S from 12 miles away. By focusing on Tesla’s on-board software, the hack targeted the car’s controller area network, or CAN bus, which connects the chips found inside the cars. In this hack, the Model S P85 and Model 75D were targeted. Tesla continued to make news in 2015 for safety concerns in cybersecurity of connected vehicles. In November 2016, security personnel from the Norwegian company Promon were able to use the Tesla’s Android app as an entry point to successfully hack the vehicle. What’s more, using the features in the app, the hackers were able to locate the vehicle, unlock it and drive away unhindered.

As GM CEO Mary Barra said in a keynote speech, “A cyber incident is a problem for every automaker in the world. It is a matter of public safety.” As Tesla, GM and many others continue to release connected vehicles, the dangers of cybersecurity are very real. In fact, more than half of the vehicles sold today are connected and vulnerable. This threat will only grow as manufacturers begin to release autonomous vehicles.

Cybersecurity in Connected Vehicles and Mobile Applications

While gaining access to, and being able to control or steal, a vehicle such as a Tesla is disturbing enough, it raises several concerns about not only cybersecurity in connected cars, but also the mobile applications that extend the features of these vehicles and others. In fact, mobile apps are quickly becoming the main target for malicious behavior. Over the last four years, there has been a 188 percent increase in the number of Android vulnerabilities and a 262 percent increase in the number of iOS vulnerabilities. In addition, according to Gartner, 75 percent of mobile apps would fail basic security tests.

Digging deeper, Veracode found that four out of five applications written in PHP, Classic ASP and ColdFusion failed at least one of the OWASP Top 10, implying that many web-based applications and websites contain security vulnerabilities. More than 80 percent of mobile apps on both the Android and iOS platform revealed cryptographic implementation issues. This attempt to protect and then doing it poorly highlights the importance of updated training and tools to aid these feature developers as they target secure and protected applications.

Recently, Android malware has become more stealth. Last year, in 2015, malware began to obfuscate code to bypass signature-based security software. Despite Google’s response to critical vulnerabilities and patches of critical issues in the Android OS, end users are still dependent on device manufacturers for these updates.

Tesla and other automobiles today can have the computing power of 20 personal computers and feature 100 million lines of programming code. While features such as web browsing, Wi-Fi access points and remote-start mobile phone apps, help to enhance the enjoyment of the vehicle, they also add more opportunities for advanced attacks. In real life, thieves are hacking keyless entry systems in the UK to steal cars, meanwhile, software recalls have doubled within the past year, and soon they will match mechanical recalls.

The mobile application industry is pushing forward a new level of interoperability that will require heightened security and privacy measures. App developers are in a position where they can reduce the number of vulnerabilities before the app ships. Auto manufacturers are also prioritizing cybersecurity in connected vehicles as a major safety feature to compete with features requiring connectivity.

This article originally appeared on Intertrust.com Intertrust.com 

Read more about how Intertrust’s suite of products helps automobile manufacturers address privacy and security in the age of the connected car. connected car.