What is Whitelisting?
Some of our premium members have shared that they are not getting premium updates in their emails anymore. We understand how important this issue is and want to show you a process called “whitelisting.”
How to whitelist Premium I/O Fund content by popular email services:
Below, we cover how to whitelist our emails in Gmail, Outlook, Yahoo, Mobile and other email clients.
Gmail Whitelisting Options
- ADD A NEW CONTACT
From your Gmail: Select Hamburger Menu → Contacts → Create Contact
From your browser, go to: contacts.google.com → Create Contact - CHECK YOUR SPAM
Go to your Spam folder → Mark I/O Fund content as Not Spam - REVIEW EMAIL PROMOTIONS
Drag-and-drop the email from your promotions tab into your primary tab.
A notification prompt will ask you if you want to do this for all future messages from premium@io-fund.com, select yes. - CREATE CUSTOM FILTER
Select your Gmail settings (cog wheel icon)
Find your Filters and Blocked Addresses menu
Click "Create a new filter" → in the From field, type: Premium@io-fund.com → Click Create Filter again → Check the box "Never send it to Spam" → Press the final Create filter button to save.
Outlook Whitelisting
Update your email settings to establish who you want to Block or allow.
Yahoo Whitelisting
Check sender details i.e. the “To: and From:” sections, press + to “Add to Contacts.”
For more Yahoo help, you can manage your Yahoo spam and mailing list here.
Mobile Whitelisting for Android and iOS Devices
On mobile devices, tap the sender’s display picture or icon and it should populate options to “Add Contact” by creating a new contact or saving it as an existing one.
Watch Whitelisting Video Tutorial
3 easy ways to whitelist across email clients
If you use an email client, i.e. an application to manage your emails from multiple providers, you can use any of the three options to whitelist I/O Fund from your email application.
- ADD US AS A CONTACT
Add premium@io-fund.com to your contact list. - REPLY TO ONE OF OUR EMAILS!
Search your inbox for premium@io-fund.com. After you find one of our emails, reply to the email with feedback or questions! When you reply to an email, it indicates the sender is someone you trust. - REPORT AS NOT SPAM
Scan your spam folder for an email from premium@io-fund.com. Report the email as “Not Spam” or “Move to Inbox”
A note for users whitelisting through email clients: if you still notice I/O Fund emails skipping your inbox, you may need to follow whitelisting instructions at the email provider level that was covered in the beginning of the article.
What to do after you whitelist premium@io-fund.com
Monitor your inbox in the weeks to come to see whether you’re getting your latest premium content. If for some reason you are still not receiving premium content notifications, please email us at support@io-fund.com and someone from our team will verify if you’re still subscribed to our premium membership list.